Frequently Asked Questions

No, our arrangements are crafted with high-quality, artificial flowers designed to look and feel like fresh flowers. They provide a realistic floral aesthetic without the need for regular maintenance.

With proper care, our artificial floral arrangements can last for years, maintaining their beauty and shape without the need for water or sunlight.

To keep your arrangement looking fresh, simply dust it occasionally with a soft cloth or compressed air. Avoid prolonged exposure to direct sunlight to prevent any potential fading.

Yes! We offer a custom floral design service where you can choose the flowers, colours, and style to match your specific preferences or theme. Read more about our custom service here, or reach out to us with any questions you have.

We are based in Melbourne, and our floral arrangements are designed and crafted locally.

Each arrangement is carefully packed in a secure, purpose-built box to ensure safe delivery, preserving its shape and quality during transit.

At this time, we primarily ship within Australia. However, please reach out to us if you are interested in international shipping, and we will do our best to accommodate.

Due to the handcrafted nature of our products, we do not accept returns or exchanges. However, if your arrangement arrives damaged or defective, please contact us within 48 hours of receiving it, and we will work with you to resolve the issue.

While our arrangements are designed for indoor use, they can be placed in sheltered outdoor areas for short periods. Prolonged exposure to sunlight or moisture can reduce the lifespan of your arrangement.

Yes, we offer a selection of vases to pair with our arrangements. Custom vases may also be available through our custom service—just let us know what you're after!

For corporate gifting, event decor, or bulk orders, please reach out to us here, and we’ll be happy to discuss options that fit your needs and budget.

Yes! Our Real Touch flowers are designed to mimic the texture and appearance of fresh flowers, providing an authentic floral experience.

Artificial flowers offer long-lasting beauty without the upkeep. They don’t require water, won’t wilt, and are perfect for anyone looking to add lasting elegance to their space with minimal maintenance.